Alex AI

AI that understands the work around the prompt.

Alex uses connected business context to prioritise, summarise, draft and guide action across Optiwises.

Morning briefing

Your next actions, already prioritised.

Alex brings signals from customer activity, support, documents, website growth and tasks into one useful briefing.

“What should I focus on today?”
Three revenue follow-ups, two SLA risks and one pending signature deserve attention.
3 follow-upsRevenue
2 SLA risksSupport
1 pendingDocuments
Capabilities

From information to useful action.

Alex is most useful when it works from connected context.

01 / BRIEF

Daily briefings

Summarise what changed and what deserves attention across the workspace.

02 / DRAFT

Context-aware drafting

Prepare follow-ups, replies and summaries using connected customer context.

03 / PRIORITISE

Priority detection

Surface risks, opportunities and tasks that matter most right now.

04 / EXPLAIN

Ask your business

Query what changed, where a customer stands or what is blocking progress.

05 / GUIDE

Next-best action

Move from insight directly into the relevant record, draft, task or document.

06 / CONNECT

Cross-workspace context

Understand relationships between customer, support, commercial and website activity.

See Optiwises in action

See the business. Act with clarity.

Discover how Optiwises AI Hub can connect customers, operations, websites, documents, analytics and AI around the work your team already does.